Ordering from Poppy's Picnic
What happens if I find the dry ice has completely evaporated in my insulated boxes upon arrival?
What are the sizes of your packs?
My food arrived inside the courier boxes partially defrosted - can I still put them in the freezer?
Is your raw food packed in a recyclable and securely sealed container?
How long can I keep Poppy’s Picnic raw dog food frozen in the freezer?
How do I store my food in the freezer? How long does it last when frozen and once defrosted?
Can Poppy's Picnic raw food be re-frozen once fully defrosted?
Any tips on how to handle raw meat?
Does your Subscription prices include postage?
What's the difference in the Small and Large Hampers?
Can I just order Treats?
What payment methods can I use to pay for my order?
What are your return, exchange and cancellation policy?
How is my Poppy’s Picnic order delivered?
Do you offer Subscriptions?
Sample or Trial Packs
Do you offer local pick-up?
Do you have discounts for new customers?
Do you have a minimum order?